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About Us
The Concert Shop are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at info@theconcertshop.co.uk.
Our Contact details:
The Concert Shop
Event Marketing Services Park Farm Estate Compton Verney Warwickshire CV35 9HJ United Kingdom
Phone: 01926 642186
Fax:
Email: info@theconcertshop.co.uk
Placing Your Order
Placing your order could not be easier. Choose 'Order Online' and browse to your chosen venue . Select the items you require and add the selection to your order. Once the items are added choose 'Checkout' to complete your personal and credit card details and confirm placement of the order.
We accept Visa, Mastercard and Maestro. Your card will be charged within a few days of receipt of your order. When the transaction is processed we will email a more detailed confirmation/receipt to you to print out and bring to our hire point at the concert..
Tax Charges
All our prices and charges include VAT @ 20.0%. If your order is for a company and a VAT receipt is required please email to confirm and we will be pleased to provide one.
Credit Card Security
All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. Rest assured that your card details will be secure at all times.
Booking Conditions
Placement of an order on this website may not guarantee availability of the items requested. We will send a separate confirmation of your order by email or post within a few days. When we are unable to supply any items requested we will attempt to contact you within 24 hours of receipt of the order to advise you of the reasons. Card transactions are not processed until we are able to guarantee availability.
Mini Marquees & Gazebos - Are erected on the concert site in positions dictated by the concert organisers/promoters. They are usually erected on the periphery of the crowd area with a good view of the stage. The Concert Shop are unable to provide any specific information on siting prior to the event and can accept no responsibility for the actual location.
Table & Chair Hire - A deposit of £5.00 per table or chair, up to a maximum of £50.00 will be charged on collection of each item at your concert. This is to cover damage or non return of the item(s). The deposit is refunded on return of the items at the end of the evening. The deposit is waived when mini marquess are booked together with furniture.
Refunds - Refunds are given for bookings or part bookings cancelled in advance. Refunds are not given for furniture pre-booked but not taken on the night.
Reaching Us
If you need to reach us, please email us on info@theconcertshop.co.uk, alternatively, you can call on 01926 642186 or write to us at Event Marketing Services Park Farm Estate Compton Verney Warwickshire CV35 9HJ United Kingdom
Privacy Policy
The Concert Shop do not disclose customer's information to third parties. Cookies are used on this shopping site to keep track of the contents of your order only. No other information is retained by us.
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Catalog
Terms & Conds
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